If the first month of the year is any indication, 2015 is going to be one incredible year! These past several weeks have brought to me some tremendous opportunities to meet dynamic people needing portraits and headshots, new homes and properties needing to be show-cased for sale or rental marketing, and event photography featuring the biggest names in the community!
All of this activity has made me profoundly aware of the importance of customer satisfaction…total satisfaction. It starts by listening, understanding, setting and managing expectations, and then delivering performance as promised. My clients expect of me what their customers expect of them. It’s invigorating to be part of their value stream and I’m proud and honored to be considered a partner in their business ventures.
So what’s next? I’m hoping more people see the value of using quality imagery to tell their stories. Whether that story is as personal as how they look, or whether that story is about a place or product, people or process… Communication’s key ingredients are words and pictures, but more than that, they are the conveyance of ideas and emotions… So next time you’re thinking about getting your message out, ask yourself if there’s an important role that quality and creative photography can play in your initiative or project.