If
the first month of the year is any indication, 2015 is going to be one
incredible year! These past several weeks have brought to me some
tremendous opportunities to meet dynamic people needing portraits and
headshots, new homes and properties needing to be show-cased for sale or rental
marketing, and event photography featuring the biggest names in the community!
All
of this activity has made me profoundly aware of the importance of customer
satisfaction…total satisfaction. It starts by listening, understanding,
setting and managing expectations, and then delivering performance as
promised. My clients expect of me what their customers expect of
them. It’s invigorating to be part of their value stream and I’m proud
and honored to be considered a partner in their business ventures.
So
what’s next? I’m hoping more people see the value of using quality
imagery to tell their stories. Whether that story is as personal as how
they look, or whether that story is about a place or product, people or
process… Communication’s key ingredients are words and pictures, but more
than that, they are the conveyance of ideas and emotions… So next time you’re
thinking about getting your message out, ask yourself if there’s an important
role that quality and creative photography can play in your initiative or
project.